This topic contains 8 replies, has 3 voices, and was last updated by  Valar Morghulis 2 years ago.

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #94

    vinod
    Participant

    Hi Guys,
    When i customize a theme it gives me Internal Server Error
    The server encountered an internal error or misconfiguration and was unable to complete your request.

    http://www.thinkingaloud.in/beta/

    How can i add the slider? Images missing from the demo template.

    #95

    vinod
    Participant
    This reply has been marked as private.
    #96

    vinod
    Participant

    New issue after installing widgets the error comes not after installing the demo content the demo content shows a lot of failed failed kinda a thing but i guess thats fine. Only once i install widget it shows the below error.

    Internal Server Error
    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator to inform of the time the error occurred and of anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

    Web Server at s1.thinkingaloud.in

    #99

    punicatheme
    Keymaster

    Hello,

    Firstly, thanks you for purchasing our theme.

    I found it is server issue than the theme one, so try the solution at: http://support.punicatheme.com/forums/topic/installer/#post-92

    And the version 1.0.1 was released with the feature of 1-click demo import, just go to Appearance -> Customize -> Demo Import -> click to import.

    But please contact your hosting provider first, tell them change the php settings for you. Then if you still have the issue, you can leave a reply with your site credentials here (mark it as private), I will help you set it up.

    Notice: if you send your purchase code in a reply, please mark it as private. Thanks you.

    Best regards,
    Punicatheme

    #100

    vinod
    Participant
    This reply has been marked as private.
    #101

    Valar Morghulis
    Moderator

    Hello,

    Please update the theme to version 1.0.1 and send your site dashboard credentials here.

    Best regards,
    Punicatheme

    #102

    vinod
    Participant
    This reply has been marked as private.
    #103

    vinod
    Participant
    This reply has been marked as private.
    #104

    Valar Morghulis
    Moderator

    Hi guy,

    Please visit your site to check, I set up your demo site. Almost done, one issue for now is when I go to Appearance -> Customize, it causes Internal Server Error.

    I think you should check your site configurations again for php settings, php extensions.

    Some resouces for you:
    https://wordpress.org/support/topic/customize-causes-internal-server-error
    http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/

    Best regards,
    Punicatheme

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