This topic contains 11 replies, has 3 voices, and was last updated by  Valar Morghulis 2 years, 2 months ago.

Viewing 12 posts - 1 through 12 (of 12 total)
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  • #89

    philippines888
    Participant

    hello i hope you can provide a quick intsaller for wordpress that includes the wordpress package in it
    coz when i try to use the demo.xml
    it is loading very long until the server returns HTTP error 500

    please help me install it i want to make it look 100% like the one in the demo.
    coz when i activate the theme, it doesnt look like the one in demo.
    just few have changed in the layout

    #90

    philippines888
    Participant

    this happens to me in godaddy
    it returns this page after taking a long time to import

    <!DOCTYPE HTML PUBLIC “-//IETF//DTD HTML 2.0//EN”>
    <html><head>
    <title>500 Internal Server Error</title>
    </head><body>
    <h1>Internal Server Error</h1>
    <p>The server encountered an internal error or
    misconfiguration and was unable to complete
    your request.</p>
    <p>Please contact the server administrator
    and inform them of the time the error occurred,
    and the actions you performed just before this error.</p>
    <p>More information about this error may be available
    in the server error log.</p>
    <hr>
    <address>Apache Server at luckhook.mockupview.com Port 80</address>
    </body></html>

    #91

    punicatheme
    Keymaster

    Hello,

    I am trying to figure out this issue. If the issue is caused by demo file, I will send you another demo data file via your email and update this theme as soon as possible.

    Best regards,
    Punicatheme

    #92

    punicatheme
    Keymaster

    Hello,

    I sent you an email that attached a new demo.xml file with lighter attachment images. I will also update this file in next version.

    I also tested in test hosting and it run fine, so it is server issue than the theme one.
    Try the php settings:

    max_execution_time = 120
    max_input_time = 120
    memory_limit = 128M
    post_max_size = 10M
    upload_max_filesize = 10M

    If you cannot change php settings, contact your hosting provider.

    Thanks you for contributing for the idea of quick installer. I’m still developing the feature and it will be available in later update versions.

    Best regards,
    Punicatheme

    • This reply was modified 2 years, 3 months ago by  punicatheme.
    #97

    philippines888
    Participant

    i was able to import the demo.xml but
    still the layout doesn’t look like you sample site
    please look at this:
    http://luckhook.mockupview.com/

    please guide me what to do to be able to make it 100% like your demo site.
    or maybe i think its faster if you zip your demo site and send it to me.

    thanks

    #98

    punicatheme
    Keymaster

    Hi there,

    The version 1.0.1 was released with the feature of 1-click demo import, so please update your theme and try to import demo at Customize -> Demo Import -> click to import.

    If you still cannot do it, please leave a reply with your site credentials here (mark it as private) and I will help set it up. Thanks you.

    Best regards,
    Punicatheme

    #105

    philippines888
    Participant

    hello tried to use the version 1.0.1 and click the demo import button. but this is the response i get

    “Importing didnt work!
    You might want to try reloading the page and then try again.”

    please can you give me a wordpress installer that includes SQL file that already has the necessary
    data in the database?

    so i dont have to import

    thanks

    #106

    Valar Morghulis
    Moderator

    Hi guy, please send me your dashboard credentials and ftp account here as a private reply. I will help you setup demo manually. Sorry but I can’t send you sql file of demo site.

    Some resources for you:
    http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
    http://support.hostgator.com/articles/specialized-help/technical/wordpress/how-to-fix-the-internal-server-error-in-wordpress
    https://wordpress.org/support/topic/customize-causes-internal-server-error

    Best regards.
    Punicatheme

    #107

    philippines888
    Participant
    This reply has been marked as private.
    #108

    Valar Morghulis
    Moderator

    Dear,

    I finished setting up your site. I also sent to your email these videos that were recorded on your site.

    Best regards,
    Punicatheme

    #109

    philippines888
    Participant

    Thank you very much for your help.

    #110

    Valar Morghulis
    Moderator

    You are welcome, glad to help 🙂

    Thank you, if you love our template, please vote us 5 stars :D.

    Regards,
    Punicatheme

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