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Viewing 15 posts - 1 through 15 (of 42 total)
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  • in reply to: fullwidth slider #347

    Valar Morghulis
    Moderator

    Please make sure all images on slider have the same size 1366×400


    Valar Morghulis
    Moderator
    This reply has been marked as private.

    Valar Morghulis
    Moderator

    Hello,

    Finally, we found out the problem. It caused by your server. Please see the image below:

    When click to edit an element, it returned an error “admin-ajax.php 500 Internal Server Error”

    So the issue is not from the theme one.
    Please contact your hosting or server provider to resolve this issue.

    Best regards,
    Punicatheme


    Valar Morghulis
    Moderator

    Hello,

    Please try to delete and reinstall visual composer, with pre-package plugin that comes with this theme.

    I found out a problem that causes your site doesn’t look like our demo is our demo is using vc 5.0.1, your site is using 5.2. These are a bit difference in the built-in css.

    To fix that, in your site dashboard, go to Visual Composer -> Custom CSS, add the following lines:

    .vc_col-has-fill>.vc_column-inner, .vc_row-has-fill+.vc_row-full-width+.vc_row>.vc_column_container>.vc_column-inner, .vc_row-has-fill+.vc_row>.vc_column_container>.vc_column-inner, .vc_row-has-fill+.vc_vc_row>.vc_row>.vc_vc_column>.vc_column_container>.vc_column-inner, .vc_row-has-fill+.vc_vc_row_inner>.vc_row>.vc_vc_column_inner>.vc_column_container>.vc_column-inner, .vc_row-has-fill>.vc_column_container>.vc_column-inner, .vc_row-has-fill>.vc_row>.vc_vc_column>.vc_column_container>.vc_column-inner, .vc_row-has-fill>.vc_vc_column_inner>.vc_column_container>.vc_column-inner, .vc_section.vc_section-has-fill, .vc_section.vc_section-has-fill+.vc_row-full-width+.vc_section, .vc_section.vc_section-has-fill+.vc_sectiona
    {
        padding-top: 0;
    }
    

    For further support requests that need to logged into your site, please send me your site credentials again as a private reply in a topic.

    Thanks you,
    Best regards,

    in reply to: Can't change blog page #332

    Valar Morghulis
    Moderator

    Hello try to create a new page, don’t assign it to blog posts page in reading setting,

    then choose its template as blog 2 or 3

    in reply to: Can't change blog page #329

    Valar Morghulis
    Moderator

    hello

    Change your blog page template to blog 2

    Page template option look likes

    View post on imgur.com

    in reply to: Align the menu with the logo #321

    Valar Morghulis
    Moderator

    I had a solution for you at: http://support.punicatheme.com/forums/topic/upper-unused-grey-space/

    Best regards, Punicatheme

    in reply to: Upper unused grey space #320

    Valar Morghulis
    Moderator

    Hello,

    I added the code to your custom css:

    /*by punicatheme 14/06/2017*/
    #header-top { display: none; }
    #main-nav { padding-top: 67px; }
    .sb-search-wrapper { top: auto; bottom: 0; }
    

    It looks better now 🙂

    Best regards, Punicatheme

    in reply to: Upper unused grey space #309

    Valar Morghulis
    Moderator

    Hello

    I will find a solution as soon as possible. Thanks you.

    in reply to: Align the menu with the logo #308

    Valar Morghulis
    Moderator

    Hello

    I will find a solution as soon as possible. Thanks you.

    in reply to: Random items in all categories of any widget #301

    Valar Morghulis
    Moderator

    Ah,

    You need to make sure all posts have their featured images. The slider will display like that because the current slide does not have image to display.

    Best regards,
    Punicatheme

    in reply to: Post list not aligned with each other #300

    Valar Morghulis
    Moderator

    Hello,

    Because these are 2 separating widgets, so the feature that you described cannot be achieved.

    Sorry for the inconvenience.

    Best regards, Punicatheme

    in reply to: How to remove the bg under the logo menu #299

    Valar Morghulis
    Moderator

    Hello,

    Use the code:

    #header-bottom .social-links,
    #logo-image{ background-color: transparent; }
    
    #logo-image:before { border-bottom-color: transparent; }
    

    Best regards, Punicatheme

    in reply to: How to remove the bg under the logo menu #295

    Valar Morghulis
    Moderator

    Hello,

    Actually it’s the image from slider.

    Install this plugin Simple Custom CSS at https://wordpress.org/plugins/simple-custom-css/.

    In your dashboard, go to Appearance > Custom CSS. Enter the code:
    .punica-home-1 #header-bottom {position: initial;}

    Click save.

    Best regards,
    Punicatheme

    in reply to: Post list not aligned with each other #294

    Valar Morghulis
    Moderator

    Hello,

    You need to provide featured images and custom excerpt for each post on these widget.

    Best regards, Punicatheme

Viewing 15 posts - 1 through 15 (of 42 total)